Wednesday 14th November: PHONE UPDATE at 17.30
FOLLOWING TODAY'S PHONE OUTAGE, WE HAVE RECEIVED CONFIRMATION FROM THE PHONE PROVIDER THAT THE NATIONAL PROBLEM HAS BEEN RESOLVED. OUR TELEPHONE SYSTEM HAS BEEN RESTORED.
The provider is working closely with the network to ascertain safeguards against this in the future.
Thank you for your patience.
Telephone access problems
We are aware of ongoing problems with our phone system, especially at busy times. We are working with the phone contract providers to see what can improve this. Where possible if it is not an urgent problem if you can phone after 10am, use online access or our email firstname.lastname@example.org.
If you are phoning to chase up results or anything to do with hospital appointments we often do not have the information either and if you could contact the patient liaison service at the relevant hospital.
Wexham Park Hospital – 01753 633365 email@example.com
Wycombe/Amersham/ Stoke Mandeville - 01296 316042 firstname.lastname@example.org
What happens when you are referred by your GP to see a specialist?
If you have a non-medical query eg medical /insurance reports or anything administrative please use our email to help us manage our urgent medical calls.
It is not too late to book a Flu Vaccine appointment
If you are eligible for a flu vaccination this year, you can now book your Flu appointment ONLINE via Patient Access. Or CALL the Practice on 01753 278948 between 8.30pm and 12.30pm Monday - Friday.
Please see the eligibility criteria on the Appointments Page.
Patient Participation Group
If you are interested in joining our patient participation group please email Cathy Slattery email@example.com
Out of Hours Contact Number
From 3rd April the telephone number for urgent matters
between 8am - 8.30am and 6pm - 6.30pm has changed,
please call 0300 033 9888.
If you need medical assistance between 6.30pm to 8am please call 111
The Hall Practice is named in honour of Dr Desmond Hall who devoted his working life and much of his leisure time to this community.
The Hall Practice holds a contract with NHS England to provide general medical services. We are an approved training practice - a status we have worked hard to achieve. Doctors training to become GPs join the practice for their final 18 months of training.
Nurse Practioner clinics
There is a nurse practitioner clinic for treating problems such as coughs, ear problems, sore throats, cystitis and eczema. Our nurse practitioner is able to prescribe.
We have appointments available from 7.30am most days. There are always appointments available on the day for medically urgent problems either face to face or telephone.
You are able to book appointments up to in advance.
Telephone consultations are also available where appropriate to the problem.
See the appointments page for full details of our opening and consulting times.
Whatever the time, wherever you are, find the right treatment in Buckinghamshire for you.
GENERAL DATA PROTECTION REGULATION
One of the biggest changes in UK data law comes into effect on 25 May 2018. The General Data Protection Regulation (GDPR) means that you will have more control over how your data is used and it ensures that organisations store that personal data better. To reflect these changes and new obligations we have updated our privacy notice which also tells you what we do with your personal data, how it is used and your rights under the new law.
Please take the time to have a look at our Privacy Notice on our Practice Policies page
or speak to your doctor’s secretary for more information
Please be assured that we take our obligation seriously and that we are committed to keeping your data safe
(Site updated 11/12/2018)