Referrals

Faster Diagnosis Scheme for Urgent Suspected Cancer Referrals

This is a National scheme that is run to help people who are displaying symptoms, or who have had a test result, that could suggest the presence of cancer and need to be seen by a specialist as quickly as possible. There are many common conditions that these symptoms could be linked to, and most people who have an urgent referral do not have cancer.

A fast tracked referral will help to quickly exclude or diagnose any serious conditions and help you access the right treatment options as soon as possible.

Please see information sheet below for advice about this service in our local hospital trusts:

Patient Information for urgent suspected cancer referrals (Bucks/Oxford/Berks West)

Physiotherapy Self-referral (Practice Plus Group, MSK Buckinghamshire)

Buckinghamshire patients can now self-refer for Physiotherapy assessment and treatment in the Bucks MSK Service if their primary care physician has recommended this.

Please note that this is for PHYSIOTHERAPY ONLY. If a patient needs to see a specialist clinician e.g. MSK GP or Advanced Practice Physiotherapist for a specialist assessment or injection, this still requires a GP / clinician referral. If a clinician is unsure what a patient requires, they will refer to the MSK service as normal and patients will be triaged and booked into the appropriate clinic as per the current pathway.

If a patient would like to self-refer, they can complete ‘this form’ and send it back to practiceplusgrp.music-referrals@nhs.net or post it to Unit 2, The Merlin Centre, Cressex Business Park, Lancaster Rd, High Wycombe, Bucks, HP12 3QL.

NHS e-Referral Tracking

If your doctor has referred you to a specialist for further care you will be asked to book your appointment using the ‘NHS e-Referral’ system.

You will receive a letter from us within 2 weeks giving details of how to book your appointment and any passwords you may need.

To track your e-Referral you will need the following details to log into the e-Referral website:

  • Your date of birth
  • Reference number – this will be on the first page of your letter
  • Password – this will be on the second page of your letter

To track an e-Referral, click here.

Practice Plus Group Referrals

Once a referral has been made, please contact the following services directly to discuss or chase your appointment:

Musculoskeletal Service

Diagnostic Centre

Patient Advice & Liaison Services

 

PALS is a free and confidential service that provides help when it is needed. 

Members of the PALS team act independently when handling patient and family concerns, liaising with staff, managers and, where appropriate, relevant organisations to negotiate immediate or prompt solutions.

PALS can help and support you with:

  • advice and information
  • comments and suggestions
  • compliments and thanks
  • informal complaints
  • advice about formal complaints
  • chasing up referrals and appointments

 If the PALS team cannot answer your questions, they will put you in contact with someone who can help you.

PALS Buckinghamshire, Berkshire and Oxfordshire

0800 328 5640

bobicb-bucks.palscomplaints@nhs.net 

 

Buckinghamshire CCG / Medicines Management

0800 328 5640

scwcsu.palscomplaints@nhs.net