Please allow up to 3 days for the surgery to issue your prescription. Please be aware that it could then take 3-5 days for the pharmacy to dispense a non-urgent prescription once the request has been sent by the surgery.

Under normal circumstances an electronic prescription can take up to two hours to arrive on the pharmacy system once it has been sent by the surgery - it is NOT received by them immediately. As GP surgeries are now sending all prescriptions electronically, pharmacies are receiving a higher volume of requests into their electronic workflow so this process is likely to take longer.

If your prescription request is urgent please let the surgery know when you make the request.